bdtk3's Privacy Policy

1 Introduction and Scope

bdtk3 treats the privacy of its users' personal information as its highest priority. This privacy policy applies to bdtk3's website, mobile application, and all related services. When you create an account on our platform, log in, or use any of our services, you are considered to have accepted the terms of this policy.

This policy explains what types of information we collect, why we collect it, who may receive it, and what rights you have regarding your information. Please read our Terms and Conditions for other obligations related to the use of our services.

2 Data Collection

bdtk3 collects user information in several ways. The types of information collected are described in detail below:

2.1 Registration Information

When you create an account, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Address and national identity card details (for verification purposes)
• The username and password chosen by the user

2.2 Transaction Information

When you make a deposit or withdrawal, we record the transaction amount, time, method (such as bKash, Nagad, Rocket, Upay) and the associated reference number. This information is stored to ensure account security and financial integrity.

2.3 Usage and Activity Information

Information about a user's activity on the platform — such as which games were played, how long sessions lasted, which pages were visited, and betting history — is recorded automatically.

2.4 Technical Information

IP address, device type, operating system, browser type, and connection time are collected automatically. This information is used for security monitoring and resolving technical issues.

3 Purpose of Data Use

bdtk3 uses collected information only for specific and legitimate purposes. The main purposes are listed below:

• Account Management: Verifying user identity, ensuring secure login, and providing account-related services.
• Transaction Processing: Completing deposit and withdrawal requests quickly and accurately.
• Customer Support: Using your information to provide fast resolutions when assisting you via live chat or email.
• Security and Fraud Prevention: Detecting suspicious activity and protecting accounts from unauthorized access.
• Service Improvement: Analyzing data to further improve the user experience.
• Promotions and Communications: Notifying you about bonuses or new offers, subject to your consent.

We will never use your information for purposes beyond those listed above. If we need to use your information for any new purpose in the future, we will notify you in advance.

4 Sharing Data with Third Parties

bdtk3 does not sell, rent, or exchange your personal information under any circumstances. However, it may be necessary to share information with specific third parties in the following limited situations:

4.1 Payment Processors

Transaction information necessary to complete deposits and withdrawals is shared with payment processors such as bKash, Nagad, Rocket, and Upay. These organizations operate under their own privacy policies.

4.2 Technology and Service Providers

Game software providers, server hosting services, and security solution providers may have access to certain technical information to operate the platform. They may use this information only to provide services under contract.

4.3 Legal Obligations

In the case of a court order or legal obligation, required information may be disclosed to the relevant authorities. In such cases, we will provide only the minimum amount of information required by law.

5 Cookies and Tracking

The bdtk3 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on future visits.

5.1 Essential Cookies

These cookies are essential for the core functions of the platform — such as maintaining login sessions, storing security tokens, and remembering user preferences. Without them, the platform cannot function properly.

5.2 Analytical Cookies

Analytical cookies are used to understand which parts of the site users spend the most time on, which pages are visited most, and where issues occur. This information helps improve our services.

5.3 Cookie Controls

You can disable cookies in your browser settings. However, disabling essential cookies may affect some important functions of the platform.

6 Data Storage and Security

bdtk3 follows industry-standard security practices to protect your information. The key aspects of our security framework are described below:

• SSL Encryption: All data transferred between your browser and our servers is encrypted using the SSL protocol.
• Password Protection: Your password is never stored directly — it is kept only in hashed form, which cannot be read.
• Access Controls: Only authorized staff may access personal information, and every access is logged.
• Regular Security Audits: Our systems undergo regular security reviews so that any vulnerabilities can be identified and addressed quickly.

6.1 Data Retention Period

Information for active accounts is stored for as long as the account remains open. After an account is closed, certain information may be retained for a set period to meet legal, regulatory, or financial reporting requirements. Once that period ends, the information is securely deleted.

7 Your Rights

Every user registered on the bdtk3 platform has the following rights regarding their personal information:

7.1 Right to Access

You have the right to request information about what data we hold about you. We are committed to responding to such requests within 30 working days.

7.2 Right to Correction

If any of your stored information is incorrect, you may request a correction. General information can be changed directly from account settings; for important details such as your name, please contact the support team.

7.3 Right to Deletion

You may request to close your account and have your personal information deleted. However, due to legal obligations, some information may be required to be retained for a set period.

7.4 Right to Withdraw from Promotional Communications

You may stop receiving promotional emails or messages at any time. To do so, change your notification preferences in account settings or contact the support team directly. Exercising this right will not stop essential service-related communications.

Visit our About Us page to learn more about our services and user rights.

8 Protection of Minors

bdtk3 strictly provides services for adults only. No person under the age of 21 may register on this platform or use its services.

We follow an age verification process at registration. If an account holder is found to be under 21, that account will be suspended immediately and all associated information will be securely deleted.

9 Policy Changes

bdtk3 reserves the right to change or update this privacy policy as needed. For any significant changes, we will notify users in the following ways:

• A clear notice will be displayed at the top of the website or on this page.
• Registered users will be informed by email or SMS.
• The "Last Updated" date at the top of the policy will be updated automatically.

Continued use of the platform after a revised policy is published will be taken as your acceptance of the changes. If you do not agree with the changes, please stop using the service and contact our support team to close your account.

Read our Terms and Conditions for a clear understanding of all terms and restrictions for using the site alongside this policy.

10 Contact

If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact our support team directly. The bdtk3 support team is available 24 hours a day, seven days a week in both Bengali and English.

For data protection requests, please write to us from your registered email address so we can verify your identity quickly.